• Reduced average order turnaround from 48 to 19 hours across 3 warehouses
• Managed a team of 24 warehouse and dispatch staff across two shifts
• Rebuilt the stock-take process, cutting monthly variance from 6% to under 1%
• Renegotiated contracts with 2 freight partners, saving R240,000 a year
• Introduced a weekly KPI dashboard that cut manager reporting time by half

• Supervised receiving and dispatch for a 4,000m² distribution centre
• Introduced a shift handover checklist that cut short-picks by a third
• Trained and onboarded 15 new warehouse staff over three years
• Cut pallet damage rates by 22% by reworking the racking layout

• Coordinated a fleet of 11 refrigerated vehicles serving 38 retail outlets
• Cut average delivery delays from 34 to 12 minutes through better route planning
• Maintained a 99.2% on-time delivery rate across the cold chain

Focus on supply chain planning, inventory systems and warehouse operations.

Head Girl; provincial hockey team.

• Consolidated 3 satellite warehouses into one 6,500m² hub, cutting monthly rental costs by R180,000
• Ran the 6-week transition with zero missed dispatch days

• Rolled out a defensive-driving programme for the delivery fleet
• Cut at-fault incidents by 40% in the first year